1.   Detailed description of goods and/or services

W. Techinical Consulting International (Pty) Ltd (WTCI) is a business that specializes in corporate reporting advisory, training and development of e-Learning for accounting professionals.

2.    Delivery policy

Subject to availability and receipt of payment, requests will be processed immediately and delivery confirmed by way of digital download.

4.   Return and Refunds policy

The provision of goods and services by WTCI is subject to availability. In cases of unavailability, WTCI will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10 % administration fee.

5.   Customer Privacy policy

WTCI shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

6.   Payment options accepted

Payment may be made via Visa, MasterCard or by bank transfer into the WTCI bank account, the details of which will be provided on request.

7.   Card acquiring and security

Card transactions will be acquired for WTCI via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8.   Customer details separate from card details

Customer details will be stored by WTCI separately from card details which are entered by the client on DPO PayGate's secure site. For more detail on DPO PayGate refer to www.paygate.co.za

9.   Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10.   Responsibility

WTCI takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11.   Country of domicile

This website is governed by the laws of South Africa and WTCI chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 9th Floor, Sinosteel Plaza, 159 Rivonia Road, Morningside Extension, Sandton, 2146, Johannesburg.

12.   Variation

WTCI may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13.   Company information

This website is run by WTCI, based in South Africa, registration number 2010/013121/07.

14.   WTCI contact details

Company Physical Address:
9th Floor, Sinosteel Plaza
159 Rivonia Road, Morningside Extension, Sandton, 2146
Email: info@wconsulting.co.za
Telephone: +27 11 568 0370